Terms of Service
Last updated: January 2026
Version 1.0
⚠️ IMPORTANT: PLEASE READ CAREFULLY
BY ACCESSING OR USING GLACEZ, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ALL APPLICABLE LAWS AND REGULATIONS.
IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST NOT USE THE SERVICE.
Table of Contents
3. No Financial or Investment Advice
⚠️ CRITICAL NOTICE: THIS SECTION IS ESSENTIAL TO YOUR USE OF THE SERVICE.
3.1 Not Financial Advice
GLACEZ DOES NOT PROVIDE FINANCIAL, INVESTMENT, LEGAL, OR TAX ADVICE.
All features, tools, strategies, analytics, reports, and information provided by the Service are for INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.
3.2 Automated Strategies and Algorithmic Outputs
If you use Glacez's strategy generation, automation, or algorithmic features:
- All strategies are PURELY ALGORITHMIC OUTPUTS based on mathematical calculations
- They are NOT personalized financial advice
- They are NOT recommendations to buy, sell, or hold
- Past performance does NOT guarantee future results
- You MAY LOSE ALL INVESTED CAPITAL
3.3 User's Sole Responsibility
ALL INVESTMENT DECISIONS ARE MADE SOLELY BY YOU:
- You are fully responsible for all investment decisions
- You must consult qualified professionals
- We are not responsible for any investment losses or gains
3.6 User-Initiated Actions
All actions, including automated actions, are initiated, authorized, and controlled solely by you. Glacez does not independently initiate transactions or make decisions on your behalf.
3.7 No Duty to Monitor or Warn
Glacez has no obligation to monitor your account, strategies, or transactions. We do not have a duty to warn you of losses or market conditions.
4. No Agency, Partnership, or Fiduciary Relationship
Nothing in these Terms or your use of the Service creates any partnership, joint venture, agency, fiduciary, or employment relationship between you and Glacez.
- Glacez does NOT act as your agent, broker, or representative
- You have NO authority to bind Glacez
- Glacez has NO authority to act on your behalf
- Glacez is solely a software tool provider
6. Cryptocurrency-Specific Terms
⚠️ CRITICAL: CRYPTOCURRENCY INVESTMENTS ARE HIGHLY SPECULATIVE AND RISKY.
6.1 No Custody of Assets
GLACEZ DOES NOT CUSTODY YOUR CRYPTOCURRENCY ASSETS.
- We do NOT have access to your private keys or seed phrases
- We NEVER store private keys under any circumstances
- You retain FULL CUSTODY and control at all times
- Lost private keys cannot be recovered by us
6.3 Cryptocurrency Risks
You acknowledge and accept:
- Volatility: Prices are EXTREMELY VOLATILE, you MAY LOSE ALL capital
- Regulatory: Regulations are UNCERTAIN and RAPIDLY EVOLVING
- Technology: Smart contracts may have bugs, blockchains may fail
- Irreversibility: Transactions CANNOT be cancelled or reversed
- Exchange Risk: Exchanges may be hacked, fail, or become insolvent
6.7 Assumption of Risk
You expressly acknowledge that cryptocurrency investing is inherently risky. You assume ALL risks and accept the possibility of TOTAL LOSS OF CAPITAL.
13. Limitation of Liability
⚠️ THIS IS ONE OF THE MOST IMPORTANT SECTIONS.
13.1 Maximum Liability Cap
IN NO EVENT SHALL GLACEZ'S TOTAL LIABILITY EXCEED THE GREATER OF:
- ONE HUNDRED EUROS (€100), OR
- The total fees actually paid by you in the 12 months preceding the claim
If you have not paid any fees, our maximum liability is €100.
13.2 Exclusion of Consequential Damages
WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, consequential, special, or punitive damages
- Lost profits, revenue, or business opportunities
- INVESTMENT LOSSES or TRADING LOSSES
- Losses due to market volatility or price changes
- Losses due to exchange failures, hacks, or insolvency
- Losses due to your errors or negligence
- Losses due to bugs or service interruptions
This limitation applies regardless of legal theory and even if we were advised of the possibility of such damages.
14. Indemnification
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS GLACEZ from any claims arising from:
- Your use of the Service
- Your investment decisions made while using the Service
- Your reliance on strategies, data, or information
- Your violation of these Terms or applicable laws
- Your failure to secure your account or API keys
- Any claim that your use caused you financial harm
This indemnification obligation survives termination of these Terms.
15. Dispute Resolution and Governing Law
15.1 Governing Law
These Terms are governed by the laws of Switzerland (Swiss Code of Obligations and Swiss Federal Data Protection Act).
15.2 Jurisdiction
Legal actions shall be brought exclusively in the competent courts of Canton of Vaud, Switzerland.
15.5 Class Action Waiver
Any dispute resolution will be conducted only on an individual basis, NOT in a class action. You waive the right to participate in any class action lawsuit.
15.6 Time Limitation
Claims must be brought within ONE (1) YEAR from the date the claim arose. Claims not brought within one year are permanently barred.
This is an abbreviated web version highlighting critical sections.
For complete details on all 17 sections, please contact us at
contact@glacez.com
17. Contact Information
If you have any questions about these Terms:
Response time: We aim to respond within 5 business days.
ACKNOWLEDGMENT
BY USING GLACEZ, YOU ACKNOWLEDGE THAT:
- ✅ You have read and understood these Terms
- ✅ You agree to be bound by these Terms
- ✅ This is a SOFTWARE TOOL, not financial advice
- ✅ You understand the RISKS of cryptocurrency
- ✅ You accept SOLE RESPONSIBILITY for investment decisions
- ✅ You MAY LOSE ALL INVESTED CAPITAL
- ✅ You agree to the LIMITATION OF LIABILITY
- ✅ You will NOT hold Glacez liable for investment losses
- ✅ You are 18+ years old
IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.